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公立医院发挥院外监督员作用的实践探索

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公立医院在运营管理中存在多个层面的监督体系,主要包括外部的监督考核和医院内部的管理提升,旨在改进和提高医疗管理质量.随着社会的发展进步,许多医院在保障医疗质量的同时,也在不断改进患者在就医中的人文关怀感受.院外监督员作为非医疗专业人员,从旁观者的视角,向医院提出合理化建议,可以帮助医院更好地提升医疗服务过程中的就医体验.
Exploration of the Practical Application of Multilateral Collaboration to Enhance the Role of External Su-pervisors in Institutions
In the management of public hospital,there are many methods to supervise,mainly divided into exter-nal supervision and internal management,aiming to improve the quality of medical management.With the develop-ment and progress of society,many hospitals are not only ensuring medical quality,but also continuously improving patients'humanistic care during medical treatment.As non-medical professionals,external supervisors,from the perspective of bystanders,provide reasonable suggestions to hospitals,which can help them better improve their medical experience during the medical service process.

public hospitalsupervisorexternal supervision

邢冉、赵峰、李文君、齐红、姜雪

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北京大学第三医院 北京 100191

公立医院 监督员 外部监督

2024

中国医院管理
中国医院管理杂志社

中国医院管理

CSTPCD北大核心
影响因子:2.15
ISSN:1001-5329
年,卷(期):2024.44(2)
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