促进公立医院医护人员心理健康的组织支持策略研究
A Study of Organisational Support Strategies to Promote Mental Health among Healthcare Workers
许洛 1胡银环 1冯显东 1王子行 1刘莎1
作者信息
- 1. 华中科技大学同济医学院医药卫生管理学院·华中科技大学文科双一流建设重大学科平台(医院高质量发展研究中心) 湖北 武汉 430030
- 折叠
摘要
目的 梳理典型公立医院为改善医护人员心理健康所采取的组织支持策略,为各地医院提供借鉴与参考,增强医护健康力.方法 于2023年12月检索筛选出57个公立医院对于医护人员心理健康的组织支持案例,利用主题框架法对案例医院具体措施的文本内容进行编码分析.开展2轮专家咨询以进一步筛选典型案例.结果 根据编码内容确定了制度优化、专业服务、宣讲教育、人文关怀4项总策略及其相对应的9项分策略.进一步对专家筛选出的11个典型案例进行总结分析,提炼出各医院为改善医护人员心理健康所开展的具体实践.结论 医护人员的心理健康状况不容乐观,医院需给予充分重视,并针对现有问题采取支持性的组织措施.如扩充心理专业人才储备,增强信息化技术应用,提升医护心理服务接受意愿等.
Abstract
Objective To sort out the organisational support strategies adopted by typical public hospitals to improve the mental health of healthcare workers,to provide reference for hospitals around the world,and to enhance the healthcare health force.Methods In December 2023,57 cases of organisational support for healthcare workers'mental health in public hospitals were searched and screened,and the textual content of specific measures in the case hospitals was coded using thematic framework analysis.Two rounds of expert consultation were conducted to further screen typical cases.Results 4 General strategies of system optimisation,professional services,promotion and education,and humanistic care and their corresponding 9 sub-strategies were identified based on the coding content.The 11 typical cases screened by experts were further summarised and analysed to distil the specific practices carried out by each hospital to improve the mental health of healthcare workers.Conclusion The mental health status of healthcare workers is not optimistic,and hospitals need to pay full attention to it and take supportive organisational measures to address the existing problems.For example,expanding the reserve of psychological professionals,enhancing the application of information technology,and improving the willingness of healthcare professionals to accept mental services.
关键词
公立医院/医护人员/心理健康/组织支持Key words
public hospital/healthcare workers/mental health/organizational support引用本文复制引用
出版年
2024