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急诊预检分诊质量评价指标体系的构建与应用

Construction and Application of Quality Evaluation Index System for Emergency Triage

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目的 构建急诊预检分诊质量评价指标体系并形成质量评价表进行应用,为急诊预检分诊质量的监管提供参考依据.方法 以Donabedian结构模型为理论基础并参考最新发布的相关政策标准,采用德尔菲法,确定急诊预检分诊质量评价指标以及各级指标的分值和评价方法.采用便利抽样法在江苏省内7家三级甲等医院进行应用,检验急诊预检分诊质量评价表信效度及分析应用情况.结果 2轮专家函询问卷的有效回收率为100%,专家权威系数分别为0.869和0.927,最终形成的急诊预检分诊质量评价指标体系包括一级指标3项、二级指标12项、三级指标43项.急诊预检分诊质量评价表Cronbach's α系数为0.719,7家医院急诊预检分诊质量平均得分为93.36分,处于良好水平.结论 构建的急诊预检分诊质量评价指标体系具有良好的专家认可度、专科性和信效度,所包含内容合理明确,具有可行性.
Objective To construct a quality evaluation index system for emergency triage and form a quality evalua-tion table for application,it provides a reference basis for the supervision of the quality of emergency triage.Methods Based on the Donabedian structural model and referring to the latest released relevant policies and stan-dards,a Delphi method were used to determine the quality evaluation indicators of emergency triage,as well as the scores and evaluation methods of each level of indicators.The convenience sampling method was applied to seven tertiary hospitals in Jiangsu Province to test the reliability and validity of the emergency triage quality evaluation scale and to analyze the application.Results The effective recovery rate of the two rounds of expert correspondence ques-tionnaires was 100%,and the expert authority coefficients were 0.869 and 0.927,respectively,and the resulting emergency triage quality evaluation index system included 3 first-level indexes,12 second-level indexes,and 43 third-level indexes.The Cronbach coefficient of the emergency triage quality evaluation table was 0.719,and the average score of emergency triage quality of the seven hospitals was 93.36 points,which was at a good level.Conclusions The constructed emergency triage quality evaluation index system has good expert recognition,specialty and good reliability and validity,and the contents included are reasonable and clear with feasibility.

emergency triagequality indicatorsquality evaluationDelphi method

吴昊鸣、黄萍、梅天舒、周田田、彭迎欣、张敏、陶俊杰、王玉川

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南京中医药大学护理学院 江苏 南京 210023

南京中医药大学鼓楼临床医学院 江苏 南京 210008

南京大学医学院 江苏 南京 210008

急诊预检分诊 质量指标 质量评价 德尔菲法

江苏省研究生实践创新计划

SJCX23_0835

2024

中国医院管理
中国医院管理杂志社

中国医院管理

CSTPCD北大核心
影响因子:2.15
ISSN:1001-5329
年,卷(期):2024.44(9)