目的 对"互联网+护理服务"政策进行梳理和量化评价,为政策的制定和完善提供借鉴和参考.方法 采用ROST CM 6.0软件对6项"互联网+护理服务"政策进行文本数据挖掘,构建政策一致性(Policy Modeling Consistency,PMC)指数模型,并运用9个一级变量和43个二级变量对"互联网+护理服务"政策进行量化评价.结果 6项政策中,优秀等级1项,可接受等级5项,PMC指数均值为6.40,总体处于可接受及以上水平,在一级变量X7政策工具(0.95)、X1政策性质(0.92)、X9政策评价(0.83)上评分较高,在X8激励方式(0.63)、X2发布机构(0.58)、X5政策时效(0.25)上评分较低.结论 我国"互联网+护理服务"政策框架构建处于探索阶段,尚有提升空间,建议通过合理规划政策时效、全面落实分工协作、采取多样化激励方式等举措提升"互联网+护理服务"的连续性和规范性,助力公立医院高质量发展.
Policy Text Analysis of"Internet+Nursing Service"Policies in the Context of High-Quality Development of Public Hospitals
Objective To sort out and quantitatively evaluate the policies of"Internet+Nursing Service",and provide reference for the formulation and improvement of policies.Methods It uses ROST CM 6.0 software to mine the text data of 6"Internet+Nursing service"policies,constructs Policy Modeling Consistency(PMC)index model,and uses 9 first-class variables and 43 second-class variables to quantitatively evaluate the"Internet+Nursing service"policies.Results Among the 6 policies,1 policies were of good grade,5 policies were of acceptable grade,and the mean value of PMC index was 6.40,which was at the level of qualified or above,with higher scores on the primary variables X7 policy tools(0.95),X1 policy nature(0.92)and X9 policy evaluation(0.83),and lower scores on X8 incentive methods(0.63),X2 issuing organizations(0.58),and X5 policy timeliness(0.25).Conclusion The construction of the policy framework of"Internet+Nursing Service"in China is in the exploratory stage,and there is still room for improvement.It is recommended to improve the continuity and standardization of"Internet+Nursing Service"through rational planning of policy timing,comprehensive implementation of division of labour and coordination,and adoption of diversified incentives,etc.,so as to facilitate the high-quality development of public hospitals.
public hospitalhigh-quality developmentInternet+Nursing service