Research on the Impact of Digital Upgrading on Operational Efficiency of Public Hospitals
Objective To explore the impact of digital upgrading of public hospitals on operational efficiency,and to provide theoretical and practical guidance for the application of digital technology in the medical field.Methods The digital transformation of H hospital were collected through semi-structured interviews and field observations,and the exploratory single case study method was used for analysis and discussion.Results Digital upgrading significantly improved the operational efficiency of public hospitals by promoting information flow,strengthening hospital gover-nance and optimizing human resource allocation.Hospital culture,organizational structure and information literacy af-fected the effect of digital upgrading.Conclusion Digital upgrading has played a positive role in improving the opera-tional efficiency of public hospitals.In order to maximize its benefits,hospitals can strengthen the top-level design of digital construction,strengthen the cultivation of compound talents,pay attention to data governance and infor-mation security,promote departmental coordination and promote the iterative upgrading of digital reform.
digital upgradepublic hospitalsoperational efficiency