摘要
目的:构建门诊药学服务的三级评价指标体系,并确定各级指标的权重.方法:通过文献回顾、运用结构-过程-结果(SPO)模型、德尔菲专家咨询法,研究公立医院门诊药学服务评价指标.结果:最终入选的 15 名咨询对象均为各自领域的专家,两轮专家咨询结果趋于一致,咨询专家意见集中,结果可信度高,专家积极程度达 93.33%(14 名专家提出各自的修改意见),权威系数为 0.880,指标重要性赋值均数均>3.5 分,而变异系数则<0.25.结论:经过两轮专家咨询,建立了公立医院门诊药学服务三级评价指标体系,其中,一级指标 3 个,二级指标 10 个,三级指标 39 个,并赋予各指标权重.
Abstract
OBJECTIVE:To construct the three-level evaluation indicator system for outpatient pharmaceutical care and determine the weight of indicators at all levels.METHODS:By means of literature review method,structure-process-outcome(SPO)model and Delphin method,evaluation indicators of outpatient pharmaceutical care in public hospitals were analyzed.RESULTS:The 15 finalists selected for consultation were all experts in their respective fields.Results of the two rounds of expert consultation converged,with a concentration of views of the consulting experts and a high degree of credibility of the results,with a positive level of 93.33%of the experts(14 experts proposed their own modifications).The authority coefficient was 0.880,the average of index importance evaluation was>3.5 points,and the variable coefficient was<0.25.CONCLUSIONS:Through two rounds of Delphin method,the three-level evaluation indicator system for outpatient pharmaceutical care are constructed and the weight of indicators at all levels have been determined.Among them,there are 3 primary indicators,10 secondary indicators and 39 tertiary indicators.
基金项目
苏州市民生科技医疗卫生应用基础研究青年项目(SYSD2020178)