公共价值视域下省级数字政府提升的理论机理与实现路径
王鹏1
作者信息
摘要
数字政府及其公共价值建设已经成为推动政府数字化转型以及实现国家治理现代化的关键因素.在总结既有数字政府理论与实践经验的基础上,本文提出了"数字政府公共价值"(Digital Government Public Value,DG-PV)的理论框架,并构建了包括在线服务、平台建设、制度保障、数据获取、信息交付、质量评价、结果应用、回应效率、政民互动等九个核心指标的评价体系,采用层次分析法和K-Means聚类法对各省级政府的数字政府建设进行了评估与分类分析.本文认为,促进优质服务供给、促进治理制度创新和促进多元需求满足是实现数字政府公共价值提升的有效路径.这将有助于实现更加均衡和高效的数字政府建设,提升公共服务质量与社会治理水平.
Abstract
Digital government and its public value construction have become key factors in advancing government digital transformation and achieving national governance modernization.Building on existing theoretical and practical experiences of digital government,this paper proposes a theoretical framework for"Digital Government Public Value"(DG-PV)and constructs an evaluation system that includes nine core indicators:online services,platform construction,institutional guarantees,data acquisition,information delivery,service quality,result application,response efficiency,and opinion networks.The evaluation and classification analysis of digital government construction at the provincial level was conducted using the Analytic Hierarchy Process(AHP)and k-means clustering method.It is argued that promoting high-quality service provision,fostering governance system innovation,and meeting diverse needs are effective paths to enhance digital government public value.This will contribute to a more balanced and efficient digital government construction,improving public service quality and social governance level.
关键词
数字政府/治理现代化/公共价值/层次分析法/聚类分析法Key words
digital government/modernization of governance/public value/Analytic Hierarchy Process(AHP)/clustering analysis method引用本文复制引用
出版年
2024
NETL
NSTL
万方数据