Value Co-destruction:Understanding the New Perspective of Technology Governance——A Case Study of Smart Community Governance in S City
Technology governance has become a new governance mode in more and more cities,but value co-destruction problems also appear in the current governance.This paper takes the smart community construction in S city as an example.Through the grounded theory analysis of 20 sub-district interviews,we found that technology governance was influenced by three factors of the triangle strategic model:value objectives,legitimacy and support,and operational capacity,as well as matching supply and demand and resolving conflicts among actors.These five factors were then used to construct the value co-destruction framework.Therefore,in smart governance,we should accurately identify the characteristics of supply and demand parties,set consistent and clear action goals,provide full organizational support,maintain a high level of operation capacity,and deal with the conflicts in the cooperation.
technology governancedigital governancevalue co-destructionsmart communitythe triangle strategic model
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