摘要
目的 以某综合医院为例分析各信息系统运维需求现状,为医院信息管理工作提供参考.方法 收集2020年1月1日-2022年12月31日某院信息系统运维需求并进行率及构成比等描述性分析.结果 某院3年来共记51个科室提出272条运维需求,涉及31个信息系统,3年运维需求数量分别为80条、96条、96条,呈整体递增趋势,主要围绕HIS27.94％、电子病历18.01％、LIS13.97％,职能部门申请最多,占比43.01％,需求的功能模块主要涉及模板内容28.31％、系统功能13.60％、程序规则13.24％、统计报表12.87％.76.84％的运维申请改造对现有业务流程无影响,需求的实际完成率为87.5％.结论 医院信息系统运维需求度及完成率较高,主要涉及核心业务系统的模板、功能、规则和统计相关优化.
Abstract
Objectives This study used a general hospital as an example to analyze the current status of information system operation and maintenance needs,so as to provide a reference for hospital information management work.Methods The information system operation and maintenance requirements of a certain hospital from January 1,2020 to December 31,2022 were collected,and descriptive analysis such as rate and composition ratio was conducted.Results In the past three years,the hospital recorded a total of 272 operation and maintenance needs from 51 departments,involving 31 information systems.The three-year operation and maintenance needs were 80,96,and 96 respectively,showing an overall increasing trend.The needs mainly centered on HIS(27.94％),electronic medical record(18.01％),and LIS(13.97％).The functional departments applied for the most,accounting for 43.01％.The required functional modules mainly involve template content(28.31％),system functions(13.60％),program rules(13.24％),and statistical reports(12.87％).76.84％of the operation and maintenance application modifications had no impact on existing business processes,and the actual completion rate of the needs was 87.5％.Conclusions The demand for and completion rate of hospital information system operation and maintenance is relatively high,mainly involving the optimization of templates,functions,rules and statistics of core business systems.
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