Analysis of Information System Operation and Maintenance Requirements of a General Hospital from 2020 to 2022
Objectives This study used a general hospital as an example to analyze the current status of information system operation and maintenance needs,so as to provide a reference for hospital information management work.Methods The information system operation and maintenance requirements of a certain hospital from January 1,2020 to December 31,2022 were collected,and descriptive analysis such as rate and composition ratio was conducted.Results In the past three years,the hospital recorded a total of 272 operation and maintenance needs from 51 departments,involving 31 information systems.The three-year operation and maintenance needs were 80,96,and 96 respectively,showing an overall increasing trend.The needs mainly centered on HIS(27.94％),electronic medical record(18.01％),and LIS(13.97％).The functional departments applied for the most,accounting for 43.01％.The required functional modules mainly involve template content(28.31％),system functions(13.60％),program rules(13.24％),and statistical reports(12.87％).76.84％of the operation and maintenance application modifications had no impact on existing business processes,and the actual completion rate of the needs was 87.5％.Conclusions The demand for and completion rate of hospital information system operation and maintenance is relatively high,mainly involving the optimization of templates,functions,rules and statistics of core business systems.
Operation and maintenanceInformation systemRequirements managementInformation management
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