Construction of Hospital Scientific Research Performance Indicator System Based on the Balanced Scorecard Principle
Objectives This study aims to establish the performance assessment index system for scientific research in hospital departments so as to provide evidence for building a comprehensive,systematic and quantifiable standard for assessment system.Methods Under the theoretical framework of the balanced scorecard,a preliminary draft of the indicator system was drawn up through literature research and semi-structured interviews.The Delphi method was used to conduct two rounds of correspondence with 23 experts,and the hierarchical analysis method was used to determine the weights of indicators at all levels.Results The effective recovery rates of the two rounds of expert letter questionnaires were both 100％,and the authority coefficients were both 0.940.The Kendall's coefficient of coordination(Kendall's W)was 0.230 and 0.251 respectively.The final department performance appraisal index system included 4 first-level indicators,17 second-level indicators,and 58 third-level indicators.Conclusions Based on the balanced scorecard theory,the hospital development strategy and scientific research performance evaluation are organically combined to construct a scientific evaluation index system that is suitable for the hospital's scientific research development,providing new ideas for promoting the development of hospital scientific research work and scientific research performance evaluation.
Balanced scorecard(BSC)Scientific research performanceAnalytic hierarchy process(AHP)Weight coefficient
万方数据
维普
