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社交媒体中的旅游人际关系:话题内容与时空特征

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社交媒体拓展了旅游活动的边界,也引发了旅游人际关系产生新的变化,然而这些变化尚未引起学界足够关注.以游客在著名景区九寨沟发布的微博数据为研究对象,使用质性分析、定量分析与空间分析相结合的混合方法,探究互联网背景下社交媒体中旅游人际关系的话题内容与时空特征.研究发现:①旅游者在社交媒体中构建的人际关系包括实体人际关系与网络人际关系,实体人际关系包括单向凝视和双向互动,网络人际关系包括艾特(@)分享和艾特(@)互馈;②时间上,实体与网络人际互动行为均基本覆盖一天各个时刻,两类人际关系话题发布时间均呈现出多峰值和波浪形变化特征;空间上,实体人际互动行为呈分散分布格局,网络互动行为呈集中分布格局,但两种互动行为在景区核心景点处产生重叠;③社交媒体使得旅游社会关系复杂化,旅游者在旅游过程中不停地穿梭于实体空间和网络空间,同时构建实体和网络人际关系,存在双重凝视的现象.
Tourism interpersonal relationships in social media:Topic content and spatio-temporal characteristics
Social media has expanded the boundaries of tourism activities and triggered new changes in tourism interpersonal rela-tionships.However,these changes have not yet attracted enough attention from the academic community.This paper selected the microb-log data posted by tourists in the famous scenic area of Jiuzhaigou as the object of study,and used a mixed method combining qualita-tive,quantitative and spatial analysis to explore the topic content,spatial and temporal characteristics of tourism interpersonal relation-ship in social media in the context of the Internet.The results showed that:①The interpersonal relationships constructed by tourists in social media include physical interpersonal relationships and online interpersonal relationships.Physical interpersonal relationships in-cluded unidirectional gaze and bidirectional interaction,and online interpersonal relationships included Ait(@)sharing and Ait(@)mutual feedback.②In terms of time characteristics,both physical and network interpersonal interaction behaviors basically covered all moments of the day,and the post time of the two types of interpersonal relationship topics overall showed multiple peaks and wave-shaped change characteristics.In terms of space distribution characteristics,physical interpersonal interaction behaviors showed a decen-tralized distribution pattern,and network interaction behaviors showed a centralized distribution pattern.However,the two types of inter-action behaviors overlapped in the scenic area at the core attractions.③Social media complicates tourism social relations,and tourists kept shuttling between physical space and cyberspace during tourism,constructing both physical and online interpersonal relationships,and there was a phenomenon of dual gaze.

tourism interpersonal relationshipssocial mediatopic contentspatio-temporal distributionmixed methods

李小永、童星辰、赵振斌

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扬州大学旅游烹饪学院,江苏扬州 225127

陕西师范大学地理科学与旅游学院,陕西西安 710119

旅游人际关系 社交媒体 话题内容 时空分布 混合方法

国家自然科学基金项目扬州大学高层次人才科研启动项目扬州大学人文社会科学研究基金项目

41971227008053xjj2024-42

2024

资源开发与市场
四川省自然资源科学研究院

资源开发与市场

CSTPCDCHSSCD
影响因子:0.581
ISSN:1005-8141
年,卷(期):2024.40(11)