Effects of perceived algorithmic control,occupational stigma perception and self-efficacy on iob burnout in delivery riders
Objective To explore the effects of perceptual algorithm control and occupational stigma perception on job burnout of the delivery riders,analyze the moderating role of self-efficacy on the relationship between perceived algorithmic control,occupational stigma perception and job burnout.Methods From January to March 2023,the food delivery riders from five sites of a food delivery platform in Taiyuan City were investigated by using the perception algorithm control scale,occupational stigma perception scale,self-efficacy scale and job burnout scale,and the data were analyzed.Results The scores of perception algorithm control scale,occupational stigma perception scale,self-efficacy scale and job burnout scale among 286 food delivery riders from five sites of a food delivery platform in Taiyuan City were(41.50±9.77),(21.69±5.55),(34.27±8.98)and(51.96±11.32)points,respectively.The perceived algorithm control,occupational stigma were positively correlated with job burnout(r=0.487,0.576,both P＜0.01),and self-effiicacy was negatively correlated with job burnout(r=-0.204,P＜0.01).The self-efficacy played a significant moderating role in the relationship between perceived algorithm control and job burnout(β=-0.129,t=2.695,P＜0.01),and the self-efficacy had a significant moderating effect on the relationship between occupational stigma and job burnout(β=-0.095,t=2.085,P＜0.05).Conclusion The perceived algorithm control and occupational stigma perception of the food delivery riders from five sites of a food delivery platform in Taiyuan City positively affect job burnout,and self-efficacy plays a negative moderating role in perceived algorithm control,occupational stigma and job burnout.
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