外卖骑手感知算法控制、职业污名感和自我效能感对职业倦怠的影响
Effects of perceived algorithmic control,occupational stigma perception and self-efficacy on iob burnout in delivery riders
苗梓欣 1郭彤梅2
作者信息
- 1. 中北大学经济与管理学院,山西太原 030000
- 2. 中北大学经济与管理学院,山西太原 030000;太原工业学院经济与管理系,山西太原 030000
- 折叠
摘要
目的 探究感知算法控制和职业污名感对外卖骑手职业倦怠的影响,分析自我效能感在感知算法控制、职业污名感与职业倦怠关系中的调节作用.方法 2023年1-3月,采用感知算法控制量表、职业污名感量表、自我效能感量表和职业倦怠量表对太原市某外卖平台5个站点的外卖骑手进行调查,并对数据进行分析.结果 太原市某外卖平台5个站点的286名外卖骑手感知算法控制量表得分为(41.50±9.77)分,职业污名感量表得分为(21.69±5.55)分,自我效能感量表得分为(34.27±8.98)分,职业倦怠量表得分为(51.96±11.32)分,感知算法控制、职业污名感与职业倦怠均呈正相关(r=0.487、0.576,均P＜0.01),自我效能感与职业倦怠呈负相关(r=0.204,P＜0.01),自我效能感在感知算法控制与职业倦怠中起显著调节作用(β=-0.129,t=2.695,P＜0.01),自我效能感在职业污名感与职业倦怠中起显著调节作用(β=-0.095,t=2.085,P＜0.05).结论 太原市某外卖平台5个站点的外卖骑手感知算法控制和职业污名感正向影响职业倦怠,自我效能感在感知算法控制、职业污名感与职业倦怠中起负向调节作用.
Abstract
Objective To explore the effects of perceptual algorithm control and occupational stigma perception on job burnout of the delivery riders,analyze the moderating role of self-efficacy on the relationship between perceived algorithmic control,occupational stigma perception and job burnout.Methods From January to March 2023,the food delivery riders from five sites of a food delivery platform in Taiyuan City were investigated by using the perception algorithm control scale,occupational stigma perception scale,self-efficacy scale and job burnout scale,and the data were analyzed.Results The scores of perception algorithm control scale,occupational stigma perception scale,self-efficacy scale and job burnout scale among 286 food delivery riders from five sites of a food delivery platform in Taiyuan City were(41.50±9.77),(21.69±5.55),(34.27±8.98)and(51.96±11.32)points,respectively.The perceived algorithm control,occupational stigma were positively correlated with job burnout(r=0.487,0.576,both P＜0.01),and self-effiicacy was negatively correlated with job burnout(r=-0.204,P＜0.01).The self-efficacy played a significant moderating role in the relationship between perceived algorithm control and job burnout(β=-0.129,t=2.695,P＜0.01),and the self-efficacy had a significant moderating effect on the relationship between occupational stigma and job burnout(β=-0.095,t=2.085,P＜0.05).Conclusion The perceived algorithm control and occupational stigma perception of the food delivery riders from five sites of a food delivery platform in Taiyuan City positively affect job burnout,and self-efficacy plays a negative moderating role in perceived algorithm control,occupational stigma and job burnout.
关键词
外卖骑手/职业倦怠/感知算法控制/职业污名感/自我效能感Key words
Delivery riders/Job burnout/Perceived algorithmic control/Occupational stigma perception/Self-efficacy引用本文复制引用
基金项目
国家社会科学基金(21BGL146)
山西省研究生教育教学改革项目(2022YJJG294)
出版年
2024
NETL
NSTL
万方数据